HVAC contractor
Maintenance agreements, seasonal tune-ups and emergency intake.
Home services
The Auto repair shop GoHighLevel snapshot kit
Bay time booked, declined work chased, service intervals remembered.
A repair shop already owns the revenue it is missing. It is sitting in declined work and service intervals nobody follows up. This kit books the bay, chases the deferred items, and brings the car back before the customer finds somebody closer.
- Brakes, clutch and diagnostics pages
- Booking to collection, plus deferred work
- Asked at collection, comebacks held
What lands in the account for auto repair shops kit buyers
Every kit ships the same list, written for its own industry. There are no quantities on it, because a counted promise is a promise: the delivered account has to match it. What is stated instead is what each line is for in auto repair shops, what it changes, and how it pays back. Nine of the lines carry a system stamp, and those nine systems are the whole system. The rest are stamped ACCT: they are the frame the nine are bolted to.
- BS-01SYS-03
AI Studio website
Brakes, clutch and diagnostics pages
Professional Website. Service pages per repair type with the copy written, a booking form that captures the vehicle, and the bay calendar embedded on each one.
- A page per repair type
- Vehicle capture on the form
- Bay calendar embedded
- Without it
- Most independent shops run a site that lists opening hours and a map, which does nothing for the owner searching a cambelt price at ten at night.
- With it
- The AI Studio site ships written, with a section for each job the shop sells, a booking form that asks for the plate, and the diary sitting on the page.
- How it pays
- If a web build quoted locally runs to $2,500 and takes six weeks of back and forth, the site arriving inside the kit removes that line from the budget entirely.
- BS-02ACCT
Funnels
Book a service, fleet account enquiry
- Without it
- The shop sends ad traffic to a homepage with a phone number on it, so an evening searcher with a grinding noise never becomes a booking.
- With it
- Landing pages are wired for the offers a garage actually runs: a book a service page, a diagnostic offer, a tyre and brake seasonal page and a fleet account enquiry.
- How it pays
- Say a fleet account with six vans services twice a year. One signed account off the fleet enquiry page is worth several thousand in labour before a single retail booking.
- BS-03ACCT
Forms and surveys
Vehicle intake and drop-off authorisation
- Without it
- A booking taken over the counter with no registration means the parts department is guessing, and half the time the wrong pads are on the shelf by Friday.
- With it
- The intake form asks for plate, mileage, symptom and how long it has been doing it, and the authorisation form carries the wording your insurer expects before you drive it.
- How it pays
- Assume ordering the wrong part costs an hour of ramp time and a courier fee at $35. Getting the plate on the form up front removes most of those mornings.
- BS-04SYS-01
1 AI Receptionist
Answers the phone from the ramp
AI Receptionist. Answers while the advisor is under a bonnet, separates a breakdown from a scheduled service, and books into real bay availability rather than a guess.
- Breakdown versus scheduled
- Books to real bay availability
- English and Spanish
- Without it
- The advisor is on a ramp with a wheel off and the phone rings four times before a stranded driver gives up and calls the garage down the road.
- With it
- The voice AI answers on the first ring at any hour, asks what the car is doing, and takes a booking into bay time that actually exists.
- How it pays
- Say your average repair order is $420 and the phone goes unanswered three times on a busy Tuesday. Recovering one of those a week covers the kit inside a month.
- BS-05SYS-02
1 AI Chatbot
Registration, symptom and a straight answer
AI Chatbot. Takes the make, model and symptom on the site or Facebook, answers the "can you look at it today" question honestly, and books the slot.
- Captures make, model, symptom
- Answers same-day availability
- Books the bay
- Without it
- Most site enquiries arrive as 'do you do brakes' with no vehicle attached, so the advisor plays two days of messages before knowing what is coming in.
- With it
- The chatbot takes the registration, the mileage and the noise it is making before anything else, then books the diagnostic slot without an advisor touching it.
- How it pays
- If a diagnostic slot bills at $90 before any repair work, and the widget converts two evening enquiries a week that would have waited for morning, the arithmetic is quick.
- BS-06ACCT
Custom fields
Plate, odometer, and the declined item
- Without it
- The declined item lives on a paper estimate in a drawer, so ninety days later nobody can tell who was quoted for a rear box and who was not.
- With it
- Plate, make, model, odometer reading, last job, inspection due date and the declined item sit on the contact, and the recall automations read them directly.
- How it pays
- If your average declined item is $310 and the shop defers work on two cars a day, a single recorded field is what turns that pile into a callable list.
- BS-07ACCT
Custom values
Labour rate, opening hours, advisor names
- Without it
- Change the labour rate or the diagnostic fee and somebody has to hunt through every message template to find the old number before a customer quotes it back.
- With it
- Shop name, labour rate, diagnostic fee, courtesy car terms, advisor names, opening hours and the booking link all sit in one place and feed every message.
- How it pays
- If you run a second site next year, the account clones and you edit the values rather than rebuilding. Assume a day of rework saved at whatever an hour of your time is worth.
- BS-08ACCT
Pipelines
Booking to collection, plus deferred work
- Without it
- By Thursday nobody can say which cars are waiting on parts, which estimates are unapproved and which owners said no to a control arm in March.
- With it
- One board runs booking request through diagnosis, estimate approval, repair and collection. A separate deferred board holds the items an owner turned down, so nothing lives in a memory.
- How it pays
- Assume the deferred board is holding $9,000 of named work across the year. Converting a tenth of it pays for the kit and the advisor time it took to import.
- BS-09ACCT
Workflows
Estimate approval, parts delay, mileage recall
- Without it
- An estimate goes out by phone and the owner does not ring back, so the car sits on a ramp all afternoon holding a bay nobody can sell.
- With it
- Estimates go by text with an approve link, parts delays send their own status note, and mileage recall fires off the odometer reading logged at the last visit.
- How it pays
- If text approval frees one ramp hour a day and your labour rate is $110, a working week of recovered bay time has already paid for the kit.
- BS-10SYS-05SYS-04
Appointment reminders, confirmations and no-show recovery
Drop-off window, ready text, no-show refill
Smart Appointment System. Confirms the drop-off slot, texts when the vehicle is ready, and re-books the no-shows that would otherwise leave a bay idle all morning.
- 24h, 1h and 15min reminders
- Ready for collection alert
- Target: 70% of no-shows rebooked
AI Outbound Caller. Calls the customers who declined work last visit, ninety days later, with the item named. That single call is the highest value one in the shop.
- Ninety day declined work
- Missed booking callback
- Voicemail with a booking link
- Without it
- A booked drop-off that never arrives kills a morning. The bay is held, the technician is stood down, and the parts sit on the counter.
- With it
- Confirmation goes out on booking with the drop-off window, reminders run down the ladder, and a no-show gets a call while the bay could still be refilled.
- How it pays
- If four cars a week fail to turn up and a repair order averages $420, the 70% no-show recovery target is most of those bays filled again.
- BS-11SYS-09SYS-08
Nurture campaign
Between the quote and the ramp
Lifetime Nurture Campaigns. Mileage based service reminders, an annual inspection and emissions prompt, and a seasonal tyre or battery check that fills a quiet week.
- Mileage service reminders
- Annual inspection prompts
- Seasonal check campaigns
Database Reactivation. Works the cars not seen in six months against their mileage and last service, which is a far better hook than a discount on an oil change.
- Six month dormant vehicles
- AI calling campaign
- Keyed to mileage and last job
- Without it
- A caller who asked for a clutch price and went quiet is worth chasing, but nobody in the shop has time to ring a week of them.
- With it
- The sequence keeps the conversation going between the quote and the booking, then keeps the customer warm afterwards with service interval notes rather than discount blasts.
- How it pays
- Assume ten price enquiries a week and a third of them never call back. If the sequence turns two of those into booked work at $420 each, it has paid for its own month.
- BS-12SYS-06SYS-07
Review automation
Asked at collection, comebacks held
Review Harvesting. The ask fires post-visit, at collection once the invoice is settled, and it is skipped whenever a vehicle came back for the same fault.
- Trigger: vehicle collected
- Skipped on a comeback
- Google and Facebook links
Review Automation. The engine tracks by vehicle, so a two-car household is asked once and a fleet account is asked once a year rather than after every service.
- Tracked by vehicle
- Two follow-ups, then stop
- Fleet accounts capped yearly
- Without it
- The advisor means to ask for a review at the counter, then the phone goes and the customer drives off, and the profile never moves.
- With it
- The ask fires once the invoice is settled and the keys are handed back, and a car returned for the same fault is left out of it.
- How it pays
- If a garage picks up a handful of new ratings each month and one caller in five says they found you on the map, that is bookings without ad spend.
- BS-13ACCT
Seasonal automation
Winter batteries, MOT and inspection month
- Without it
- Cold snaps and inspection months are predictable, but the shop only notices them when the phone rings on the first frosty morning and every bay is already gone.
- With it
- Battery and antifreeze checks go out before the cold, tyres before the wet, and the inspection or emissions prompt lands the month before each vehicle is due.
- How it pays
- Say a winter check brings forty cars through the door in November at $65 each, and a quarter of those turn into a battery or a set of tyres. That is a filled quiet week.
The 70 percent no-show recovery and the 5 to 10 reviews a month are what these systems are tuned to produce. They are build targets, not measured results from a named customer.
Built for how auto repair shops actually sell
Auto repair is a trust business with a scheduling problem. The kit answers the phone while the advisor is under a bonnet, books into real bay availability rather than a guess, and then does the thing almost no independent shop does: follows up the work a customer declined last visit, at the point the car is due back anyway.
- Mapping bay and technician availability to real calendars
- Building the declined work follow-up nobody runs
- Writing the estimate, status and reminder templates
Primary pipeline
- Booking request
- Bay confirmed
- In diagnosis
- Estimate approved
- In repair
- Ready for collection
- Collected
The problem, and what actually changes
What it looks like today
- The advisor is under a bonnet, so bookings go to voicemail and the customer drives to the chain down the road.
- Declined work is written on the repair order and never mentioned again.
- A no-show leaves a bay idle for a morning that cannot be resold.
- Customers who used to come every six months quietly stop and nobody notices for a year.
What changes, and what changes it
- Calls are answered, breakdown separated from scheduled service, and booked into real bay availability.SYS-01 AI Receptionist
- Make, model and symptom are captured on the site and the same-day question is answered honestly.SYS-02 AI Chatbot
- Drop-off is confirmed and the ready-for-collection text goes out automatically.SYS-05 Smart Appointment System
- Declined work is called back at ninety days with the item named, which is the highest value call in the shop.SYS-04 AI Outbound Caller
- Dormant vehicles are worked at six months against mileage and last service rather than a discount.SYS-08 Database Reactivation
Built for
- Independent shops with three or more bays taking bookings by phone.
- Shops with a declined work list they have never followed up.
- Anyone competing with a chain on convenience rather than price.
Not built for
- Body shops working through insurers. The customer journey is different and mostly not yours.
- Mobile mechanics with no bay schedule to protect.
- Anyone who will not record declined work as a field. The single best workflow here depends on it.
If you recognise yourself in the second column, say so on the call. We would rather tell you that a kit is the wrong answer for auto repair shops at your size than sell you one and watch it sit unused.
The workflows inside, by name
These are the ones that do the heavy lifting, named as they are named in the account. The rest handle reminders, internal notifications, tag hygiene and the exit conditions that stop a booked contact being chased.
- Booking request to confirmed bay slot
- Diagnostic versus scheduled service routing
- Estimate approval by text
- Declined work follow-up at ninety days
- Vehicle ready for collection
- Waiting on parts status update
- Mileage based service reminder
- Annual inspection and emissions reminder
- Post-visit review request
- Lapsed customer win-back at six months
The funnels, by name
- Book a service funnel
- Diagnostic special offer page
- Fleet and business account enquiry
- Tyre and brake seasonal page
- Referral and loyalty page
Every funnel is connected to a form, a pipeline stage and a follow-up before you touch it.
How the complete system works
End to end automation, from lead capture to lifetime client. The build sheet above is what you get. This is the order it runs in for auto repair shops, one stage at a time.
STG-1
Lead capture and first contact
Multi-channel lead entry with intelligent routing. Nothing rings out, nothing sits in an inbox.
A breakdown call and a service booking are different jobs. Both get answered while the advisor is under a bonnet, and both go into real bay availability.
Phone calls: AI Receptionist
- Answered on the first ring, any hour
- Qualifies by asking, not by phone tree
- In a slot before the call ends
- Bilingual, English and Spanish
- Live ones put through to your team
- Answers on ring one
- Books mid-call
- EN and ES
Messages and web chat
- Instant replies on SMS, email, Facebook and Instagram
- Site chat with lead qualification logic
- Collects enquiry type and preferences
- Seamless handoff to a human agent
- Triggers the follow-up automation
- Five inboxes, one script
- Replies in seconds
- Hands off to a person
Forms and ads: Google, Facebook, TikTok
- Every submission starts the 10 day nurture
- Follow-up across email, SMS and AI calling
- Smart routing by enquiry type
- Lead source attribution on the record
- Automatic handoff to a bay slot
- Source stamped on the record
- Routed by enquiry type
- Straight into the ten-day run
STG-2
Intelligent lead nurture
A 10 day multi-touch sequence that turns an enquiry into a booked bay slot.
Ten days of nurture belongs to the quotes, not the breakdowns: what the job involves, why the part costs that, and what happens if it waits.
Day 1 to 3: email
- Welcome email carrying the offer
- Service overview, copy pre-written
- Social proof in the third touch
- One call to action: book or call
Day 4 to 7: SMS
- Time-sensitive offer alert
- A short testimonial text
- One-click booking link
- Urgency written in, not shouted
Day 8 to 10: AI call
- Friendly re-engagement call
- Handles the common objections
- Books directly on the call
- Smart voicemail when unreachable
STG-3
Booking and no-show prevention
Confirmed bookings, intelligent reminders, and recovery inside the hour when one slips.
An empty bay cannot be sold twice. Drop-off is confirmed, reminded three times, and a no-show gets a call before the morning is gone.
Instant booking confirmation
- SMS confirmation with the details
- Calendar invite for Google and Outlook
- Email confirmation on the record
- Pre-visit questionnaire attached
Smart reminder sequence
- 24 hours before: SMS and email
- 1 hour before: the on-the-way message
- 15 minutes before: final alert
- Reschedule in one tap, no phone call
AI no-show recovery
- Automatic call within 60 minutes
- Finds out what actually happened
- Reschedules on the same call
- Called back inside the hour
- Target 70% recovery
STG-4
Reviews and social proof
Turning a satisfied customer into the thing that wins the next one.
The ask fires at collection once the invoice is settled, and never after a vehicle came back for the same fault.
Intelligent review request
- Satisfaction check 2 hours after the repair
- Satisfied: straight to the Google and Facebook links
- Not satisfied: escalated internally, never published
- Target output: 5 to 10 reviews a month
AI comment reply bot
- Replies to positive reviews automatically
- Personalised thank-yous, not one template
- Handles a negative review with empathy
- Escalates anything serious to a human
Social proof engine
- Publishes review snippets to the site
- Builds the trust signals on the page
- Lifts conversion on the same traffic
- Feeds the signals Google reads locally
STG-5
Lifetime nurture and retention
The part almost nobody runs: keeping a customer for years rather than one transaction.
Declined work and service intervals are the two lists a shop already owns. Both get worked automatically, keyed to mileage rather than a calendar.
Continuous engagement
- Seasonal reminders on your cycle
- Quarterly check-ins
- Birthday and anniversary offers
- Annual review prompts
AI client support bot
- Instant answers to FAQs, 24/7
- Reschedules an appointment without a call
- Answers status enquiries
- Looks up documents on request
Database reactivation and referrals
- Six month inactive trigger
- A we-miss-you sequence that reads like a person
- Monthly referral prompts
- A VIP tier for your best customers
Put your own numbers in
On the assumptions below the recovered bookings cover the kit in the first month, and the ninety day declined work calls are the compounding part. Every box below starts on an assumption for auto repair shops, and every one of them is yours to change. The arithmetic is printed next to the answer so you can check it.
Your numbers
What that works out to
$18,331
recovered a month from calls you currently miss
2 days
for the $1,135 kit to cover itself
52 hours
a month currently going into work this kit is built to do
This is an illustrative scenario built from the numbers in the boxes, not a measured result from a customer. Change any of them and the arithmetic changes with you. The hours figure is the time you told us you currently spend, not a promise of what is removed.
Installation
We install it free, and you get 10 hours with it
Installation costs nothing. What comes with it is an allowance: 10 hours of dedicated installation support, to be used within 12 days of purchase. It is an allowance of hours rather than 12 days of open-ended help, so book the time in and use it. When the 10 hours are spent, or the 12 days are up, anything further is quoted first and billed as work. Nothing is charged by surprise.
- Open the share link from your agency login. The snapshot appears in your own library.
- Load it into the sub-account. Around 12 minutes for a kit this size.
- Work the change list: your business values, your domain, your calendars, your numbers.
- Send a test contact through each of the three main paths, then publish.
Want to see it before you buy, or ask one question first? Book a call and we will walk the account with you.
What the 10 hours cover
- Installing the snapshot
- Rebranding the website
- A2P 10DLC registration and setup
- Email service setup
- A few more automations
Never in the hours, on any kit
- Third-party integrations
- Third-party API work
- Custom software development
Those three are quoted before anything starts, or handed to a dedicated VA on a retainer. See integration work.
What support covers
Clear lines rather than fine print. The kit and everything it automates are covered. Work that reaches outside HighLevel is a separate engagement, quoted before it starts.
In the box
- Installing the snapshot
- We load the kit into the sub-account you name, work the change list with you, and send a test contact down every path before you go live.
- Rebranding the website
- Your name, your colours, your logo, your domain and your booking links across the site and the funnels, so nothing on the page says anyone else.
- A2P 10DLC registration and setup
- Brand and campaign filed, the opt-in wording checked against what the carriers actually ask for, and the numbers attached once it clears.
- Email service setup
- Your domain email connected inside HighLevel, sending domain authenticated, and a test send checked before the first campaign runs.
- A few more automations
- Adding automations the kit does not already carry, retiming a wait step, splitting a pipeline stage, rewording a template. Normal tuning against how you sell.
Separate engagement
- Third-party integrations
- Connecting a tool that lives outside HighLevel, such as an EMR, a field service platform, a POS or a job costing system.
- Third-party API work
- Anything that needs a key, an endpoint and error handling: a two-way sync, a webhook relay, a data migration on a schedule.
- Custom software development
- A portal, an internal tool, a calculator, an app. Real software, scoped and quoted as software.
Anything in the second column is quoted before it starts, or handed to a dedicated VA on a monthly retainer if you would rather have hands than a project. You will never be billed for it by surprise.
- DeliveryDelivered within 24 business hours of purchase confirmation. Business hours are 9am to 5pm Central, Monday to Friday, so an order placed on Friday afternoon arrives on Monday and nothing is delivered at a weekend.
- InstallationFree with every kit. 10 hours of dedicated installation support, to be used within 12 days of purchase.
- After the hoursWhen the 10 hours are spent, or the 12 days are up, anything further is quoted first and billed as work. Nothing is charged by surprise.
Auto repair shop snapshot questions
A GoHighLevel snapshot is a copy of a fully configured sub-account, its website and funnels, workflows, pipelines, calendars, forms and written copy, that can be loaded into another sub-account in minutes. The auto repair shop kit is that copy built for auto repair shops: the same structure a builder would produce from scratch, already wired and already worded for the trade, so importing it replaces the build rather than starting it.
Not on its own. The kit runs booking, follow-up and reminders inside HighLevel; pulling repair orders out of Mitchell, Tekmetric or Shopmonkey is a third-party API build, which we quote separately.
You record it as a custom field on the contact when the customer says no, either by hand or from your estimate tool. The workflow watches that field and fires at ninety days with the item named.
Yes. Location, bay count and advisor names are custom values, so each shop gets its own sub-account from the same kit and nothing in the workflows needs editing.
You get a share link on purchase. Open it from your agency login and the snapshot lands in your own library, then load it into any sub-account. The load takes about twelve minutes and the configuration checklist takes one to three hours.
Delivered within 24 business hours of purchase confirmation. Business hours are 9am to 5pm Central, Monday to Friday, so an order placed on Friday afternoon arrives on Monday and nothing is delivered at a weekend. 10 hours of dedicated installation support, to be used within 12 days of purchase. Support covers the kit and its automations, including adding a few more automations and adjusting the workflows inside it. Third-party integrations, third-party API work and custom software development are quoted separately or handled by a dedicated VA.
Take the auto repair shop kit, or take the whole catalogue
One kit covers one industry. The all-access bundle covers all nineteen and every kit we ship afterwards, for less than four bought separately.